Privacy Policy

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At chilledout, we are dedicated to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website, mobile applications, and other online services (collectively, the "Services"). We want to assure you that we do not sell, trade, rent, or share your names, data, lists, or any other personal information with third parties for their marketing purposes.

1. Information We Collect:

We may collect the following types of information from and about you:

• Contact information, such as your name, email address, mailing address, and phone number.
• Payment and transaction details, including credit card or other payment information.
• Account information, such as your username, password, and profile preferences.
• Demographic information, such as your age, gender, and location.
• Usage and browsing data, including your IP address, device type, browser information, and interaction with our Services.
• Communications you send to us, such as customer service inquiries, feedback, and reviews.

2. How We Use Your Information:

We use the information we collect from you for various purposes, including but not limited to:

• Processing and fulfilling your orders and requests.
• Providing customer support and responding to your inquiries.
• Improving our products, services, and website functionality.
• Personalizing your experience and recommending relevant products.
• Sending you promotional materials, updates, and newsletters.

3. Sharing Your Information:

We want to emphasize that we do not sell, trade, rent, or share your personal information with third parties for their marketing purposes. We may share your information in the following circumstances:

• With service providers who assist us in carrying out our business operations.
• With business partners and affiliates for marketing and promotional purposes.
• When required by law, legal process, or government authorities.
• In connection with a merger, acquisition, or sale of all or part of our business assets.

4. Your Choices:

You have certain choices regarding the personal information you provide to us:

• You can opt-out of receiving marketing communications by following the unsubscribe instructions provided in our emails.
• You can update or modify your account information through your account settings.
• You may disable cookies in your browser settings, although this may affect your ability to use some features of our Services.

5. Data Security:

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be completely secure.

6. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Your continued use of our Services after any such updates indicates your acceptance of the changes.

7. Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

support@chilledout.info

We are committed to maintaining the privacy and security of your personal information and want to assure you that your data will not be sold or shared for marketing purposes.

Updated August 2023